Right of withdrawal
You have the right to withdraw from a contract with us within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
In order to exercise your right of withdrawal, you must inform us by means of a clear statement (eg a letter sent by mail, fax or e-mail) about your decision to enter into this contract revoke. You can use the attached model withdrawal form if you like.
In order to maintain the cancellation period, it is sufficient for you to send the notification of withdrawal before the expiry of the withdrawal period.
Consequences of the cancellation
If you withdraw from an Agreement with us, we have to repay immediately (at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us) all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer). For this repayment, we will use the same means of payment as you used in the original transaction, unless expressly agreed otherwise with you. In no case will you be charged for this repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You have to return or hand over the goods to us immediately and in any event not later than fourteen days from the date on which you inform us about the revocation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You bear the immediate costs of returning the goods. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling of yourself that is not necessary for the examination of the nature, characteristics and functioning of the goods.