Based in Toronto, Canada, the company has annual revenues of $ 70 million, 180 employees and customers in over 125 countries. A solid balance sheet is evidence of a growing, profitable business.
The co-ordinated, broad product portfolio focuses on Unified Communication Software and Service solutions as well as Telekom Equipment. From telephone card retailer (before 2010) to Vega Gateway provider (from 2011), the company grew to Business Communication (PBX systems and IP phones) manufacturer (since 2015) approach.
Differentiation through functionality - your technology advantage
Industry experts consider Sangoma to be a qualitative supplier of a broad product range with novel product functions for small and medium-sized companies as well as large companies. Focusing on the added value for the customer is a top priority - this is the focus of the offer of the most advantageous price-performance ratio.
Use and support open source
The most widely used PBX worldwide - with several million users - is FreePBX (based on Asterisk), which Sangoma uses to deliver the benefits of open source to its customers (available through CentOS).
Your PBX / Unified Communication PBX On-Premise or in the Cloud?
You decide whether your scalable VoIP PBX will be installed on-premise as hardware or installed as software on your existing PBX (onsite or in the data center) (PBXact or FreePBX with perpetual license) or available to your company in the cloud monthly costs or flexible price per single license).
Incidentally, Sangoma's PBXs can easily be integrated into third-party infrastructures. We will send you a list of supported manufacturers and devices.
Current and future highlights of PBXact systems:
- Plug and Play deployment with Endpoint Manager
- Sangoma Property Manager
- User Control Panel (with wallboards / queue statistics, Live Chat, WebRTC callback module)
- Vega Gateway Auto Configuration
- Geo Redundancy
- accounting module
- Auto-conversion FreePBX to PBXact Cloud
IP phones for everyone
Sangoma offers IP phones from the beginner to the professional level as well as a new DECT solution (Combo: Basis + Handset). Whether small, medium or large business - a suitable phone is there for everyone. Your Sangoma IP phone works best with a Sangoma PBX.
Highlights of Sangoma IP Phones:
- Zero Touch Provisioning
- Phone Apps
You are changing and want to change your legacy system to All IP - without big costs? Your old phones should continue to be used? Possible through Vega Gateways - offered in different sizes.
SBCs - Session Border Controller
For more security in the SIP area. Available as on-premise or VM (virtual machine) variant.
Desktop integration with Zulu
Available on Windows, MAC or Linux. No VoIP registration or media ports necessary. Automatic configuration via Zulu client.
- Chat / presence function
- Calls (in the future also conferences, video calls)
- Screen sharing (in the future also file sharing)
- Fax Function: Send faxes from Outlook or ZULU UC Widget.
- URL Pop / CRM: For incoming calls, a pop-up window can be activated which shows the data of the caller.
- Click to Call: Zulu UC provides the call-per-click feature from emails (MS Outlook 2010 or higher), contact lists and websites (Google Mozilla Firefox, Google Chrome).
- Soft Phone
High-availability (HA) add-on
The HA license is used to set up and constantly monitor two PBXact servers in a high availability configuration.
Call Center Add-On
If you need detailed queue reports and advanced queue functions (such as configuring queue callbacks), the Call Center Add-On Gold is the answer. Limiting outgoing calls, performing automated outbound call campaigns.
A user interface ideal for call center managers or receptionists - browser-based call management (forwarding, monitor trunks, queue management).
Integrate with Salesforce, SugarCRM, Zoho, or Generic API. For a pop-up info window on incoming calls, combine this with Sangomas Zulu UC.
Summary: So why Sangoma?
- Single-source solution provider - PBX + phones
- Extensive range of Unified Communication products
- ongoing investments in FreePBX
- many functional highlights like integrated PhoneAPPs
- native VPN client