> 40% use Voice-over-IP
By now, more than 40% of companies have implemented VoIP technology in their communications infrastructure, helping them to save significant costs.
But do you really use all the advantages that VoIP offers for the entire company?
VoIP enables companies to consolidate their infrastructure to work through a single connection type (namely IP, ie Internet Protocol). And this is the basis for Unified Communication dar. Never heard of it - here is a brief explanation ...
What is Unified Communication?
The concept of Unified Communication (UC for short) is the ability to unify all the tools for collaboration and productivity of employees in one place, such as: Instant messaging (chat), voice, mobility features, desktop sharing and web / video conferencing.
What advantages does Unified Communication offer in the workplace?
- On average, companies save 32 minutes per day and per employee as employees reach their colleagues on the first try.
- Companies with 100 employees save up to 191 company-hours per day or 49,660 hours per year
- Increase productivity by 77% as companies invest in UC technology to promote remote working
As companies grow and more projects are deployed across multiple teams, accessing these tools from multiple locations will impact performance and productivity.
Therefore Unified Communication - for better, closer cooperation.
A Unified Communication Platform provides a greater degree of flexibility, allowing employees to work across multiple devices outside their normal office hours, at home or in the office, while keeping in touch with their colleagues. And that fits in with the lifestyle of today's young professionals.
Many studies have shown that the best productivity is achieved when employees are not "chained" to their desks. It also improves the commitment of field staff, as all employees, whether remote or not, benefit from the same real-time communication tools, which effectively results in better business results.
Which Unified Communication Platform offers voiptelefonie.at?
Sangomas Zulu UC is the collaboration and productivity solution (based on FreePBX and PBXact phone systems), providing users with seamless integration of all common UC tools into a single platform.
What advantages does Zulu UC offer my company?
1) Advanced conversations
Discuss the project goals with colleagues using single chat or create a room for group chat with your teams. And if the conversation has to be interrupted because of a phone call or screen sharing, your group entertainment is just a click away. All conversations and file uploads are saved as a quick reference using the intuitive search bar feature.
2) Mobile & Remote Worker friendly
The integrated desktop client allows users to move freely in offices or to work externally while their telephone extension accompanies them at every turn. It is also ideal for environments without desk phones, as calls can be made and received directly from a workstation via headsets.
The iOS and Android mobile client provides even greater flexibility for colleagues who need to stay connected outside the office without their workstation being available.
The presence control feature allows users to update their availability status on all devices at the same time - so their availability is known at all times.
3) Screen Pop, CRM Integration and Click-to-Call
Help desk staff will appreciate Screen-Pop's seamless integration with inbound calls and click-to-call phone numbers directly on websites and in email clients. And with CRM integration, all call details are transferred from the PBX to CRM.
How is Zulu UC implemented?
Zulu UC is made possible by the ease of installation and management of the standard user management module. Integration with your environment is a breeze for IT managers.
You also want to work more closely together or have questions or suggestions? In any case - contact us!